FAQ's

All used OEM auto parts orders are shipped for Free from within the United States. If applicable, shipping costs are calculated based on the part size, weight, and your delivery location. The exact cost is shown at checkout before you complete your purchase — no surprises.

Most orders arrive within 3–7 business days in the continental United States. Please allow 1–3 business days for order processing before shipment. Delivery times may vary depending on your location and the carrier.

Currently, GreenGears Auto ships within the United States only. International shipping is not available at this time. All orders are sourced and fulfilled by our US-based supplier partners.

GreenGears Auto is an online reseller of used OEM parts. When you place an order, we source your part from our network of verified US-based salvage yards and automotive recyclers and arrange direct shipment to you using prepaid shipping labels. All parts ship domestically from within the United States.

Once your order ships, a tracking number will be sent to your email. You can also log into your account dashboard to view live shipment status at any time. If you haven't received tracking details within 3 business days, contact our support team.

Browse our inventory of used OEM car parts, add the parts you need to your cart, and complete the checkout process with your shipping address and payment details. You'll receive an order confirmation email right away.

We accept all major credit cards including Visa, Mastercard, and American Express, as well as Apple Pay, Google Pay, and other secure payment options available at checkout.

Yes. All transactions are processed through secure, encrypted payment systems. GreenGears Auto does not store your full card details. Your data is protected at every step of the checkout process.

Order changes or cancellations can be requested before your order ships. Once a part has been dispatched, changes may no longer be possible. Please contact our support team immediately if you need to make a change.

All parts are used OEM (Original Equipment Manufacturer) automotive components sourced from verified US salvage yards and automotive recyclers. Each part is inspected by our supplier partners prior to shipment. As pre-owned parts, normal cosmetic wear — such as minor scuffs or surface marks — may be present and is not considered a defect.

Each product listing includes vehicle compatibility details. For the most accurate fitment confirmation, we recommend providing your VIN (Vehicle Identification Number) at checkout or contacting our support team before placing your order. Customers are responsible for confirming fitment prior to purchase.

Absolutely. If you need additional images, measurements, or details about a specific used OEM part before buying, contact our support team and we'll do our best to assist you promptly.

Returns can be requested within 15 days of delivery for eligible items. All returns require prior authorization — please do not send any item back without first contacting our team. See our full Return & Refund Policy for complete eligibility details.

Please contact us within 48 hours of delivery if you receive a defective or incorrect part. Our team will review your claim and assist with a return, replacement, or refund as appropriate and in line with our warranty terms.

Once a returned part has been received and inspected, refunds are typically processed within a few business days. Please note that your bank or card provider may take additional time to reflect the credit in your account.

Warranty coverage varies by part category — ranging from 15 to 90 days from the date of confirmed delivery. Coverage applies to verified functional defects under normal operating conditions. See our full Warranty Policy for a complete breakdown by part type.

Subscribe to our newsletter and follow our social media channels to be the first to know about promotions, discount codes, and new used OEM auto parts added to our inventory.

Generally, only one discount code can be applied per order. If you have questions about a specific promotion or code, feel free to contact our support team before placing your order.

You can reach our customer support team via the contact form on our website or by emailing us directly at support@greengearsauto.com. We're here to help with any order, fitment, or product questions.